Returns & Refund Policy
At Peak Health and Fitness, we strive to ensure customer satisfaction with every purchase. Our returns policy is designed to be fair, transparent, and accommodating to meet the needs of our valued customers. Please take a moment to familiarize yourself with our policy.
Unless otherwise stated on the product page, our general returns and refund policies are as follows:
1. Eligibility for Returns:
- Products must be in their original condition, unused, and with all original packaging and tags intact.
- Returns must be initiated within 30 days from the date of delivery.
2. Return Process:
- Contact our customer support team at returns@peakhealthandfitness.co.uk to initiate the return process.
- Provide the order number, reason for return, and any relevant details.
- Our team will guide you through the return process, including the return address and any additional instructions.
3. Return Shipping:
- Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.
- We recommend using a trackable shipping service to ensure the safe return of the item.
4. Refund or Exchange:
- Upon receiving and inspecting the returned item, we will process your refund or exchange.
- Refunds will be issued to the original payment method.
- Exchanges will be processed based on product availability.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
- We will provide instructions for returning the item, and a replacement will be sent at no additional cost.
6. Restocking Fee:
- A restocking fee may apply for certain returns. This information will be communicated to you during the return process.
Peak Health and Fitness reserves the right to update or modify this returns policy at any time. Customers will be notified of any changes on our website or through direct communication.
Thank you for choosing Peak Health and Fitness. We appreciate your business and are committed to providing you with a positive shopping experience.
Note please view product page for specific returns information.
Click to view our brands
-
Pure Wellness Co. | Elevate Your Well-being
We are Pure Wellness Co. We are a global supplier in premium...
-
Chill Tubs | Ice Baths and Ice Plunges
EMBRACE THE COLDOur UK ice tubs are built from high quality, market-leading...
-
Prasanna | Ultimate Portable Infrared Saunas
Feel The Heat, Not EMFs: Ultimate Portable Infrared Saunas SWEAT - DETOX...
-
VAHA | Fitness Mirrors
VAHA - the UK’s first interactive fitness mirror Achieve your fitness goals...
-
Power Plate | Vibrating Platform PrecisionWave™ Technology
Using Power Plate is the innovative, time-saving and results-driven way toimprove your...
-
Attack Fitness | A leader in the fitness industry for over 30 years.
Attack Fitness is a brand created by Staffs Fitness Ltd a leader...
-
MYO Strength | Fitness products for commercial gyms, workout spaces and fitness studios
As an industry leader, MYO Strength offers a broad range of fitness...
-
Infraredi | Revitalise Your Health With Infraredi's At Home Light Therapy
Feel Lighter, Brighter & More Energised In 10 Minutes A Day. Revitalise...
-
Passion Ice Baths | By Wim Hof
Passion & Wim Hof: A shared visionThis collaboration represents more than just...
-
IceTubs | Ice Baths and Ice Barrels
Transform your life. Get your Ice Bath. Always Cold. Always Clean. Dutch-design...
-
Assassin Goods | Designed By Athletes, For Athletes
Sleek, High-Performance Fitness Equipment Designed To Empower Your Training And Elevate Your...
-
Wave SUP Boards | Find your perfect SUP and Kayak
Wave paddleboards offer a variety of sizes designed for optimal balance and...
-
Harvia | Sauna and Spa
Our passion is to share the healing heat of sauna with the...
-
MedicAir Pro Mini - Air Purifier For Your Home
More than Marginal Gains to Help you Succeed - Better air quality increase...
-
THEFRENCHBULLDOG
Explore the world of THEFRENCHBULLDOG - Ice Bath and Chiller Collection
-
Fonteyn Spas | High quality and durable Swim Spas, Hot Tubs and Ice Baths
Let everyone enjoy the outdoors more, that is what we at Fonteyn...
-
Optimal Health | Revolutionise Your Recovery with Science-Driven Wellness Solutions
Revolutionise Your Recovery with Science-Driven Wellness Solutions
Brands Waiting List
-
Freein | Ice Bath Bliss Recover Like a Champion
Freein portable ice bath tub is designed to help improve recovery and...
-
IcedTub Ice Bath Tubs | Premium handmade wooden ice baths
Ice Bath At Home With Temperature Control & Self-CleaningAll Wooden Hand-Made UK...