Shipping Policy

Order Confirmation

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 7 working days, please reach out to us via email at support@peakhealthandfitness.co.uk so that we can help.

Delivery Terms and Benefits

Unless otherwise stated (below or on the product pages) we ship to United Kingdom (British Forces, England, Northern Ireland, Scotland, Wales) and Ireland (all counties).

Unless otherwise stated (below or on the product pages) we offer the following delivery benefits:

• UK Shipping (1-7 Business Days - depending on brand and product)
• £0-499 will be charged £20.00
• £500 and up shipping is FREE
• Ireland Shipping (2-11 Business Days - Depending on brand and product)
• £0-499 will be charged £30.00
• £500 and up shipping is FREE

Some larger items may have longer lead times, these are communicated on product pages where possible and known.

Unique Shipping Rates

Attack and Myo Fitness Products

• UK Shipping (2-4 Business Days)
• £0-300 will be charged £15.00
• £301 and up shipping is FREE
• Ireland Shipping (2-11 Business Days)
• £0-300 will be charged £15.00
• £301 and up shipping is £60.00

Mito Light Products

• UK Shipping only (1-3 Business Days)
• All shipping is FREE

Power Plate Products

• UK Shipping (2-4 Business Days)
• £0-110 will be charged £15.00
• £111 and up shipping is FREE
• Ireland Shipping (2-7 Business Days)
• £0-110 will be charged £15.00
• £111 and up shipping is £100.00

Damages

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to support@peakhealthandfitness.co.uk so that we can open an insurance claim on your behalf.

Cancellations & refunds

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.